Shipping policy
Shipping Policy
Thank you for shopping with Your Journey of Healing. We appreciate your support and are honored to create products that encourage your walk with Christ.
Processing Time
All physical orders are carefully prepared and ship within 3–5 business days (Monday through Friday, excluding holidays).
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Please note that processing time is separate from the shipping time provided by the carrier.
Digital Products
Digital products, including Bible studies, devotionals, prayer journals, printable resources, and other downloadable content, are delivered electronically immediately after your purchase is completed. No physical shipping is required.
Shipping Information
Delivery times vary depending on the shipping carrier and destination. While we strive to process and ship orders promptly, we cannot guarantee delivery dates once a package has been accepted by the carrier.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
Please include:
- Your order number
- A description of the issue
- Photos of any damage (if applicable)
We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or shipping, please contact us at: